Shipping policy

This Shipping Policy explains how PinkNightlight Studio handles your orders. It covers handling times, delivery options, and missing packages. By ordering from our shop, you agree to these rules.
Shipping Policy
šŸ“¦ Processing Times
  • Standard orders: We package items within 2 to 5 business days.
  • Custom items: Pre-orders or custom art may take 2 to 4 weeks.
  • Days we pack: We process orders Monday through Friday.
  • Holidays: We do not ship items on major holidays.
šŸšš Shipping Rates & Delivery
  • Shipping costs: We calculate shipping fees at checkout.
  • Price factors: Fees depend on weight and where you live.
  • Tracking numbers: We email a tracking link when items ship.
  • Delivery speed: Mail usually arrives in 3 to 7 business days.
šŸ—ŗļø International Shipping
  • Where we ship: We ship to many countries worldwide.
  • Customs fees: Buyers must pay any extra import taxes.
  • Delays: Packages can face delays at border customs.
  • Delivery times: International mail can take 2 to 6 weeks.
šŸ  Address Corrections
  • Check your details: Please double-check your delivery address.
  • Fixing mistakes: Email us immediately to fix an incorrect address.
  • Shipped items: We cannot change the address after shipping.
  • Return to sender: Buyers pay shipping to mail returned packages again.
āš ļø Lost, Stolen, or Damaged Items
  • Damaged goods: Email us photos of the broken item and box.
  • Stolen mail: We are not responsible for packages stolen after delivery.
  • Lost packages: Contact the mail carrier first to find a missing box.
  • Next steps: Contact us if the mail carrier cannot find it.